For our providers

We’re here to help. When you have the right information at your fingertips, you can give your patients the care they deserve. Get all the information and tools you and your staff need to manage your practice and deliver excellent service to patients.  

Patient Access Center / Customer Service

Patient Access Center / Customer Service

The Patient Access Center provides direct phone access to customer service representatives knowledgeable in the areas of benefit coverage, claims processing, provider referrals, prescription refills to test results, inquiries about billing and insurance, and the scheduling and cancelation of doctors’ appointments.

Questions? 
1-888-MONTE-CMO 
1-914-377-4400

Hours of Operation
Monday–Friday: 8:00 am–6:00 pm

Quality and Network Management

Quality and Network Management

The Quality and Network Management (QNM) Department links Montefiore Medical Center, Montefiore’s independent practice association (IPA) provider networks, and contracted programs and health plans.

For additional information, please access our QNM Webpage, click here.

EPIC@Montefiore

EPIC@Montefiore

Epic Tapestry is a module through Epic that integrates provider care by giving access to users to view claims’ status, check member eligibility, and generate and view referrals and authorizations.

We encourage everyone to register for Epic Tapestry. For new user registration, or to access the portal please click here

Program and Service Updates

Regional Health Information Organizations

All participating and newly credentialed providers in the IPA are required to join a regional health information organization (RHIO), which are data hubs that electronically collect and help exchange healthcare information. For more information on joining a RHIO click here