Care Management

Montefiore Care Management is a valuable resource for patients and families navigating the complexities of the healthcare system.  By providing information, care coordination, population health management and health promotion programs, our unique services empower our clients to receive the best possible care and take control of their health.  Our methodology focuses on serving the individual as a whole, without being limited to managing a single medical episode or treating a solitary chronic condition on its own.

Our approach to care management stresses the importance of early identification of patients at risk and a collaborative, interdisciplinary team that develops and oversees individualized care plans and promotes patient self-monitoring and education.  Our strategy emphasizes the interaction and communication among patients, healthcare providers, case managers, mental health agencies and other allied health professionals.

Our programs provide and reinforce health education, promote compliance with treatment regimens and preventative care guidelines, monitor health status, and promote timely interventions when indicated.  We seek to anticipate an individual's healthcare needs, to provide and coordinate the scope of necessary health services and to involve patients in establishing goals and individual care plans. Our involvement spans the full continuum of care:  hospital care, rehabilitation, outpatient care, professional services, ancillary support, community-based programs, home care, remote patient monitoring and other services that may be required to return a member to optimum health. Our programs are intended to meet the needs of members with complex and/or chronic illnesses, as well as to maintain the well-being of our healthier members.

Physicians who have an Oxford-UnitedHealthcare or Emblem Health Plan member whom they believe would benefit from Montefiore Care Management's services should call 914-378-6721 to speak to a CMO Case Manager.

Members of Oxford-UnitedHealthcare and Emblem who believe they would benefit from Montefiore Care Management's services should call 914-378-6721 to speak to a CMO Case Manager.